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Which conference will YOU be attending?
I received an email from Danielle @ itSMF this week informing me that there is only four weeks to go until the UK Annual Conference. There are 10 reasons listed why you should attend: Best practice...
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Service Catalogue – some practical advice
Service Catalog – Are you the Master or Slave? Challenges of setting up a Service Catalog For many IT organizations, setting up a Service Catalog requires them to think in a different way. Services...
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Service Catalog Summit – Review and Key Observations
BrightTALK have organised a series of summits to address topical subjects. The format of these summits is a number of live webcast presentations which are recorded and available to replay. On...
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Who will take the Service Management “Moral High Ground” in 2014?
Here are my nominations for this year’s Service Management Champs: Charles the Champion of Change Communities From RevNet to the SM inaugural Congress Sound quality improves in this short clip “We...
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